FAQs

HOW LONG WILL MY ORDER TAKE TO BE DELIVERED ?

Shipping to USA :

+ Processing time: 5-10 business days

+ Shipping time: 10-15 business days

Note: The items you ordered will reach you within 25 days for Standard Shipping

Shipping to Worldwide:

+ Order processing: 7 – 10 business days

+ Standard Shipping: 10 – 28 business days

Note: The items you ordered will reach you within 38 business days for Standard Shipping

WHERE IS MY ITEM ?

To check the status of your order, click the tracking details link in your shipping confirmation email. You can also enter your order number in the 'Order Tracking' section on our website for quick access to your

order updates.

HOW CAN I TRACK MY ORDER ?

We will send you the tracking code of your orders to the email that you filled down when placing your orders. This email will also guide you how to track your package. Please note that the tracking information will be displayed 5-7 days after you receiving that email.

WHEN WILL MY TRACKING INFORMATION APPEAR ?

You should see tracking events within 48-72 hours after you have received the tracking number/ID. The reason for this time lag is that in most cases the first tracking event only shows up once the shipment was handed over to us.

WHY CAN’T I TRACK MY ORDER ?

Please note that the tracking information will be displayed after 5-7 days after being updated.

For the first time, it may take a few minutes to get the information from the carrier. Therefore, sometimes you can not find information about your package, please track again later.

WHY IS MY SHIPMENT STATUS UNCHANGED ?

Your shipment may be delayed. Delivery time delays can be due to e.g. weather incidents, customs or backlogs. Please note that tracking information can be displayed after your order started being shipped.

HOW CAN I PAY FOR MY ORDER ?

We adhere to the highest industry standards to protect your personal information when you checkout and purchase.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

"From Imagination to Creation - Discover the Unique at SnakeRose."

support@snakerose.com

STORE INFO

Home: 30 N Gould St Ste R, Sheridan, WY 82801

Email: support@anhsports.com

Sms: +1 806 515 3131

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